MANILA, Philippines – The offices of the Mutual Domestic Development Fund PAG-IBIG in the National Capital Region (NCR) will remain open but with limited capacity, even during the implementation of the Enhanced Community Quarantine (ECQ) from 6 to 20 August.
The agency’s NCR Housing Hub in Mandaluyong City is also open.
“In accordance with Circular Memorandum 87 issued by Executive Secretary Medialdea, we will continue to provide services to our members in the safest manner possible,” the agency said in its message.
PAG-IBIG branches in the NCR will be open from 9:00 a.m. to 3:00 p.m. on weekdays to serve members with the following transactions:
Scheduled release of checks;
Acceptance of payments; and
Pag-IBIG Loyalty Card Plus issuance (for MPL and Calamity Loan applicants only)
For Pag-IBIG Savings claims which include the retirement claim for those aged 60 to 64; request for early retirement; by the beneficiaries due to the death of the participant; and the MP2 Savings pre-termination, applicants can drop off their applications in drop boxes outside the PAG-IBIG branch premises.
The Pag-IBIG virtual service will always be open for member registration; business registration; and Pag-IBIG Savings claim.
To apply for multipurpose loans or disaster loans, applicants can use drop boxes or visit the virtual Pag-IBIG.
Meanwhile, the NCR Housing Hub in Mandaluyong City is open from 9:00 a.m. to 3:00 p.m. on weekdays until August 20.
Payments can be made online through Virtual Pag-IBIG, or through the points of sale and online payment channels of the agency’s accredited collection partners.
For the submission of documents, drop boxes are provided for:
Submission of the offer for the acquired asset
Submission of the home loan application and the notice of approval or the notice of disapproval compliance
Submission of the requirements of the winning buyer of the acquired asset
Operations concerning the release of checks, the acceptance of post-dated checks, and the reservation of acquired goods, the agency will call the members concerned to make an appointment.
Public auctions, real estate appraisals and borrower validation will be done online.
For your safety and convenience, the public can transact with the agency online through its 24/7 contact channels:
Dial 8PagIBIG or (02) 87244244
Chat via www.pagibigfund.gov.ph
E-mail [email protected]
For more information, visit the Virtual Pag-IBIG at www.pagibigfundservices.com/virtualpagibig.